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      1. Northplains - Unify/OnBrand Support
      2. Unify/OnBrand

      Unify/OnBrand

      Administration

      • User Account Not Found
      • OnBrand Customization and Change Requests
      • Non-Admin User Cannot Access Brand Assets and/or Dashboard Despite Correct Access Permissions Set
      • Contacting the Finance Department for Your OnBrand Instance
      • Resetting Your Password When Unable to Log In To Your OnBrand Portal
      • How to Reset Your OnBrand Password When Logged into the OnBrand Portal
      See all 19 articles

      Asset Issue

      • Deleted Assets Show Up in OnBrand Search
      • Assets Appear Under the Wrong Brand
      • Asset is Not Accessible in OnBrand Despite Correct Permissions Being Set
      • Uploaded Video File Size is Larger Than Expected
      • Linking Brand Assets to the Brand Fact Sheets Page in OnBrand
      • Can an Asset be Shared with a User External to the OnBrand Instance?
      See all 14 articles

      Functionality

      • Requesting Updated Certificates for SSO
      • Users Cannot Access OnBrand Dashboard or Access Correct Instances
      • No Projects are Listed for End-User in OnBrand Portal

      Content

      • Moving Assets to a Different Brand

      Sections

      Administration Asset Issue Functionality Content
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