Hardware ID changed without any configuration changes

Overview

Users have noticed that their Hardware ID has changed on the VM Xinet systems without any configuration changes to their system. If the Hardware ID is changed, the Xinet software license may become expired.

 

Solution

The Hardware ID does not change unless there is a change in the VM's hardware.

The hardware ID is comprised of a couple of key values, we cannot provide the exact format of the HWID generation, as it is proprietary information. 

However, the Hardware ID should remain the same for the same Virtual Machine, unless there is a change in the macaddress or other adapters.

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