Changing the Content of or Adding New Content to a Page

Overview

Having content in your OnBrand portal means new content may have to be added or updated.  This article provides instructions for updating OnBrand portal pages with the new content.

 

Solution

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Access to the EUW VPN will be required for these steps as well as access to Passwordstate for usernames and passwords to the front-end and back-end sites.  The OnBrand/Unify Access Guide provides the information and steps required to obtain these prerequisites. 

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  1. Log in to the customer's front-end environment.
  2. Navigate to the page the customer listed that the content needs to be added or changed.  This will need to be a page with listed content, not an asset search page or something like that.  
  3. On the page that requires editing, select the edit link next to the page heading. 
  4. The next page takes you to a page with  Admin permissions.  Select the Edit button to be able to edit the content.  
  5. Now on the edit page, in the body section, you can edit the format and the content listed in the body of the page you are editing
  6. Once the page has been edited and formatted, select the save changes button.  View the page while not logged in as admin to confirm proper content and format.  

<supportagent>

Agent  Instructions

  1. Log in to the customer's front-end environment.
    Note: If this is a large change, make the change on the dev environment, if available, and confirm with the customer before making the change in the production environment.
  2. If creating a new page under a current section or page, be sure to be logged in as admin, under OnBrand Admin, navigate to the section in question and select + Create New Item.

    guidelinescreatenewitem.png

  3. Navigate to the page the customer listed that the content needs to be added or changed.  This will need to be a page with listed content, not an asset search page or something like that.  
  4. On the page that requires editing, select the edit link next to the page heading.  In the example below, the Dow brand is used, but this applies to any customer's OnBrand portal. 

    editpage.png

  5. The next page takes you to a page with Brand Admin permissions.  Select the Edit button to be able to edit the content.  

    editpage2.png

  6. Now on the edit page, in the body section, you can edit the format and the content listed in the body of the page you are editing.  

    editpage3.png

  7. Once the page has been edited and formatted, select the save changes button.  View the page while not logged in as admin to confirm proper content and format.  

Alternatively, you can update the information on the Unify back-end as well.  

  1. Log in to the customer's back-end environment.
    Note: If this is a large change, make the change on the dev environment, if available, and confirm with the customer before making the change in the production environment.
  2. Go to Content > Data Stores > Sections.
  3. Search for the section that was requested to be updated.
  4. Click on Edit > Check Out.
  5. Update the requested content and click on Save short Description,
  6. Click on Edit > Check in,
  7. Click on Edit > Activate this version,

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Confirmation

After editing and formatting the page as requested, view the page while not logged in as an admin user and confirm correct content and format.

<supportagent>

Once the page is verified, let the customer know the request has been completed and await confirmation.  

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